Incidents | TrackSim Incidents reported on status page for TrackSim https://status.tracksim.app/ https://d1lppblt9t2x15.cloudfront.net/logos/dc4d56f0f5e02616f636754e0fbcd9ba.png Incidents | TrackSim https://status.tracksim.app/ en Core system emergency maintenance https://status.tracksim.app/incident/541407 Mon, 07 Apr 2025 20:29:31 +0000 https://status.tracksim.app/incident/541407#6e0845d32dee37e806c4724a7d142d1b0103f96190f5f4b8758b436ee8d0d22d Maintenance completed Core system emergency maintenance https://status.tracksim.app/incident/541407 Mon, 07 Apr 2025 20:29:31 -0000 https://status.tracksim.app/incident/541407#3e53870f5a5bcc933479c43ad8e6804c3e025a85dbf9f7eebecd4685c628d471 Following the outage this evening, we have worked with our upstream provider to identify a critical issue to our infrastructure that requires urgent rectification. We expect this maintenance to last around 30 minutes. All services will be offline during this time, all jobs will be unaffected as the tracker will only submit jobs if our services are online. Core system emergency maintenance https://status.tracksim.app/incident/541407 Mon, 07 Apr 2025 20:29:31 +0000 https://status.tracksim.app/incident/541407#6e0845d32dee37e806c4724a7d142d1b0103f96190f5f4b8758b436ee8d0d22d Maintenance completed Core system emergency maintenance https://status.tracksim.app/incident/541407 Mon, 07 Apr 2025 20:29:31 -0000 https://status.tracksim.app/incident/541407#3e53870f5a5bcc933479c43ad8e6804c3e025a85dbf9f7eebecd4685c628d471 Following the outage this evening, we have worked with our upstream provider to identify a critical issue to our infrastructure that requires urgent rectification. We expect this maintenance to last around 30 minutes. All services will be offline during this time, all jobs will be unaffected as the tracker will only submit jobs if our services are online. Core system emergency maintenance https://status.tracksim.app/incident/541407 Mon, 07 Apr 2025 20:29:31 +0000 https://status.tracksim.app/incident/541407#6e0845d32dee37e806c4724a7d142d1b0103f96190f5f4b8758b436ee8d0d22d Maintenance completed Core system emergency maintenance https://status.tracksim.app/incident/541407 Mon, 07 Apr 2025 20:29:31 -0000 https://status.tracksim.app/incident/541407#3e53870f5a5bcc933479c43ad8e6804c3e025a85dbf9f7eebecd4685c628d471 Following the outage this evening, we have worked with our upstream provider to identify a critical issue to our infrastructure that requires urgent rectification. We expect this maintenance to last around 30 minutes. All services will be offline during this time, all jobs will be unaffected as the tracker will only submit jobs if our services are online. Core system emergency maintenance https://status.tracksim.app/incident/541407 Mon, 07 Apr 2025 20:01:55 -0000 https://status.tracksim.app/incident/541407#3e53870f5a5bcc933479c43ad8e6804c3e025a85dbf9f7eebecd4685c628d471 Following the outage this evening, we have worked with our upstream provider to identify a critical issue to our infrastructure that requires urgent rectification. We expect this maintenance to last around 30 minutes. All services will be offline during this time, all jobs will be unaffected as the tracker will only submit jobs if our services are online. Core system emergency maintenance https://status.tracksim.app/incident/541407 Mon, 07 Apr 2025 20:01:55 -0000 https://status.tracksim.app/incident/541407#3e53870f5a5bcc933479c43ad8e6804c3e025a85dbf9f7eebecd4685c628d471 Following the outage this evening, we have worked with our upstream provider to identify a critical issue to our infrastructure that requires urgent rectification. We expect this maintenance to last around 30 minutes. All services will be offline during this time, all jobs will be unaffected as the tracker will only submit jobs if our services are online. Core system emergency maintenance https://status.tracksim.app/incident/541407 Mon, 07 Apr 2025 20:01:55 -0000 https://status.tracksim.app/incident/541407#3e53870f5a5bcc933479c43ad8e6804c3e025a85dbf9f7eebecd4685c628d471 Following the outage this evening, we have worked with our upstream provider to identify a critical issue to our infrastructure that requires urgent rectification. We expect this maintenance to last around 30 minutes. All services will be offline during this time, all jobs will be unaffected as the tracker will only submit jobs if our services are online. Core system emergency maintenance https://status.tracksim.app/incident/541407 Mon, 07 Apr 2025 20:00:05 -0000 https://status.tracksim.app/incident/541407#3e53870f5a5bcc933479c43ad8e6804c3e025a85dbf9f7eebecd4685c628d471 Following the outage this evening, we have worked with our upstream provider to identify a critical issue to our infrastructure that requires urgent rectification. We expect this maintenance to last around 30 minutes. All services will be offline during this time, all jobs will be unaffected as the tracker will only submit jobs if our services are online. Core system emergency maintenance https://status.tracksim.app/incident/541407 Mon, 07 Apr 2025 20:00:05 -0000 https://status.tracksim.app/incident/541407#3e53870f5a5bcc933479c43ad8e6804c3e025a85dbf9f7eebecd4685c628d471 Following the outage this evening, we have worked with our upstream provider to identify a critical issue to our infrastructure that requires urgent rectification. We expect this maintenance to last around 30 minutes. All services will be offline during this time, all jobs will be unaffected as the tracker will only submit jobs if our services are online. Core system emergency maintenance https://status.tracksim.app/incident/541407 Mon, 07 Apr 2025 20:00:05 -0000 https://status.tracksim.app/incident/541407#3e53870f5a5bcc933479c43ad8e6804c3e025a85dbf9f7eebecd4685c628d471 Following the outage this evening, we have worked with our upstream provider to identify a critical issue to our infrastructure that requires urgent rectification. We expect this maintenance to last around 30 minutes. All services will be offline during this time, all jobs will be unaffected as the tracker will only submit jobs if our services are online. Service Disruption – Investigating Connectivity Issues https://status.tracksim.app/incident/516164 Thu, 20 Feb 2025 14:26:00 -0000 https://status.tracksim.app/incident/516164#9c7abf11644c27b114fe781e61f5bce81e9c72c168d5c7fe70bf29442bd3a675 Our hosting provider has identified the issue as a failed SFP module on a core device. This has now been replaced, and connectivity has been fully restored. We will continue to monitor the situation to ensure stability. Thank you for your patience. Service Disruption – Investigating Connectivity Issues https://status.tracksim.app/incident/516164 Thu, 20 Feb 2025 14:26:00 -0000 https://status.tracksim.app/incident/516164#9c7abf11644c27b114fe781e61f5bce81e9c72c168d5c7fe70bf29442bd3a675 Our hosting provider has identified the issue as a failed SFP module on a core device. This has now been replaced, and connectivity has been fully restored. We will continue to monitor the situation to ensure stability. Thank you for your patience. Service Disruption – Investigating Connectivity Issues https://status.tracksim.app/incident/516164 Thu, 20 Feb 2025 14:26:00 -0000 https://status.tracksim.app/incident/516164#9c7abf11644c27b114fe781e61f5bce81e9c72c168d5c7fe70bf29442bd3a675 Our hosting provider has identified the issue as a failed SFP module on a core device. This has now been replaced, and connectivity has been fully restored. We will continue to monitor the situation to ensure stability. Thank you for your patience. Service Disruption – Investigating Connectivity Issues https://status.tracksim.app/incident/516164 Thu, 20 Feb 2025 14:11:00 -0000 https://status.tracksim.app/incident/516164#ce232289f91f3d673c0b7b303ce32ce6b7072b17216cca9e61a3446fab93cedb We are aware of an ongoing connectivity issue affecting our services. Initial investigations suggest a potential failure of a core network device. Our hosting provider has engineers on-site working to resolve the issue as a priority. We will provide further updates as soon as we have more information. Service Disruption – Investigating Connectivity Issues https://status.tracksim.app/incident/516164 Thu, 20 Feb 2025 14:11:00 -0000 https://status.tracksim.app/incident/516164#ce232289f91f3d673c0b7b303ce32ce6b7072b17216cca9e61a3446fab93cedb We are aware of an ongoing connectivity issue affecting our services. Initial investigations suggest a potential failure of a core network device. Our hosting provider has engineers on-site working to resolve the issue as a priority. We will provide further updates as soon as we have more information. Service Disruption – Investigating Connectivity Issues https://status.tracksim.app/incident/516164 Thu, 20 Feb 2025 14:11:00 -0000 https://status.tracksim.app/incident/516164#ce232289f91f3d673c0b7b303ce32ce6b7072b17216cca9e61a3446fab93cedb We are aware of an ongoing connectivity issue affecting our services. Initial investigations suggest a potential failure of a core network device. Our hosting provider has engineers on-site working to resolve the issue as a priority. We will provide further updates as soon as we have more information. Upstream emergency maintenance https://status.tracksim.app/incident/497927 Sat, 18 Jan 2025 18:00:00 -0000 https://status.tracksim.app/incident/497927#77d2f79b9afe972b7c2a3cdf5d45d9ae24f9154a39ac26aee28b13c55b1bbaeb Our hosting provider has informed us that they have successfully completed maintenance, all services should now be stable. Upstream emergency maintenance https://status.tracksim.app/incident/497927 Sat, 18 Jan 2025 18:00:00 -0000 https://status.tracksim.app/incident/497927#77d2f79b9afe972b7c2a3cdf5d45d9ae24f9154a39ac26aee28b13c55b1bbaeb Our hosting provider has informed us that they have successfully completed maintenance, all services should now be stable. Upstream emergency maintenance https://status.tracksim.app/incident/497927 Sat, 18 Jan 2025 18:00:00 -0000 https://status.tracksim.app/incident/497927#77d2f79b9afe972b7c2a3cdf5d45d9ae24f9154a39ac26aee28b13c55b1bbaeb Our hosting provider has informed us that they have successfully completed maintenance, all services should now be stable. Upstream emergency maintenance https://status.tracksim.app/incident/497927 Sat, 18 Jan 2025 17:42:00 -0000 https://status.tracksim.app/incident/497927#da4028ee10a9fa6cb4ae81ed805fa8b90f43bb61714e1c3e9691ee2e6a18d11d Our hosting providers have informed us of some emergency maintenance that is being complete. If an outage occurs, it should not last more than 5 minutes. Upstream emergency maintenance https://status.tracksim.app/incident/497927 Sat, 18 Jan 2025 17:42:00 -0000 https://status.tracksim.app/incident/497927#da4028ee10a9fa6cb4ae81ed805fa8b90f43bb61714e1c3e9691ee2e6a18d11d Our hosting providers have informed us of some emergency maintenance that is being complete. If an outage occurs, it should not last more than 5 minutes. Upstream emergency maintenance https://status.tracksim.app/incident/497927 Sat, 18 Jan 2025 17:42:00 -0000 https://status.tracksim.app/incident/497927#da4028ee10a9fa6cb4ae81ed805fa8b90f43bb61714e1c3e9691ee2e6a18d11d Our hosting providers have informed us of some emergency maintenance that is being complete. If an outage occurs, it should not last more than 5 minutes. API is down https://status.tracksim.app/incident/440147 Tue, 08 Oct 2024 23:45:00 -0000 https://status.tracksim.app/incident/440147#def4b98fe2f84e48331da7fbfea91951e70810ab99a87143cc7bb3359783e1ba We've concluded our investigation into the incident. It was caused by an unexpected issue with system resource allocation on our API infrastructure, which has now been fully resolved. API is down https://status.tracksim.app/incident/440147 Sun, 06 Oct 2024 14:45:37 -0000 https://status.tracksim.app/incident/440147#2f945b8e0230c4be9b64329ca50d15f0a10d604be71710618b41659e898fe15f API recovered. API is down https://status.tracksim.app/incident/440147 Sun, 06 Oct 2024 14:37:37 -0000 https://status.tracksim.app/incident/440147#1e41c9eacf3a1e3e8924eeb35289f5edd7ffd71a70d0b0286746987beb592f38 API went down. API and Documentation are down https://status.tracksim.app/incident/421601 Wed, 04 Sep 2024 21:04:00 -0000 https://status.tracksim.app/incident/421601#71d816826d4a50123e228543093b32247784890c3cf20837cab68a0b543bf058 Our hosting provider has confirmed that all services should now be stable again. API and Documentation are down https://status.tracksim.app/incident/421601 Wed, 04 Sep 2024 21:04:00 -0000 https://status.tracksim.app/incident/421601#71d816826d4a50123e228543093b32247784890c3cf20837cab68a0b543bf058 Our hosting provider has confirmed that all services should now be stable again. API and Documentation are down https://status.tracksim.app/incident/421601 Wed, 04 Sep 2024 21:04:00 -0000 https://status.tracksim.app/incident/421601#71d816826d4a50123e228543093b32247784890c3cf20837cab68a0b543bf058 Our hosting provider has confirmed that all services should now be stable again. API and Documentation are down https://status.tracksim.app/incident/421601 Wed, 04 Sep 2024 17:19:00 -0000 https://status.tracksim.app/incident/421601#82a0bf9b5c223f0df07bba3b6f70512910d73d2c9bf6c64461d2a77776a710c4 Our hosting provider is currently having issues with one of their core network devices and are looking to resolve the situation as soon as possible. You may see that our services may become inaccessable at times. We will continue to keep you updated as we know more. API and Documentation are down https://status.tracksim.app/incident/421601 Wed, 04 Sep 2024 17:19:00 -0000 https://status.tracksim.app/incident/421601#82a0bf9b5c223f0df07bba3b6f70512910d73d2c9bf6c64461d2a77776a710c4 Our hosting provider is currently having issues with one of their core network devices and are looking to resolve the situation as soon as possible. You may see that our services may become inaccessable at times. We will continue to keep you updated as we know more. API and Documentation are down https://status.tracksim.app/incident/421601 Wed, 04 Sep 2024 17:19:00 -0000 https://status.tracksim.app/incident/421601#82a0bf9b5c223f0df07bba3b6f70512910d73d2c9bf6c64461d2a77776a710c4 Our hosting provider is currently having issues with one of their core network devices and are looking to resolve the situation as soon as possible. You may see that our services may become inaccessable at times. We will continue to keep you updated as we know more. Notification of Potential Service Interruption Due to Scheduled Maintenance https://status.tracksim.app/incident/367495 Sun, 14 Jul 2024 02:57:16 +0000 https://status.tracksim.app/incident/367495#cb71abb4f2442ee4135130ba83a4be7a939d1672085467cf7f42299669edc140 Maintenance completed Notification of Potential Service Interruption Due to Scheduled Maintenance https://status.tracksim.app/incident/367495 Sun, 14 Jul 2024 02:57:16 -0000 https://status.tracksim.app/incident/367495#777e6a5236864c18f93ff094db4e6bc168572e11294649153e5ec344b759b05b We are reaching out to notify you of a scheduled maintenance event by our hosting provider, FyfeWeb, that may indirectly affect the services we provide to you. This maintenance is aimed at enhancing their network infrastructure and service reliability. **Maintenance Details:** **Date:** Sunday, July 14th 2024 **Time:** 1:00 AM – 7:00 AM (BST) **Primary Location:** Equinix LD8, London **Potential Impact at:** Reliance House, Newcastle upon Tyne During this period, FyfeWeb will be transitioning to a new cabinet within the Equinix LD8 facility in London. Although the main activity is located in London, there is a possibility that our dedicated server hosted at Reliance House in Newcastle upon Tyne may experience disruptions. This potential impact is expected to last for approximately one hour. **Expected Service Impact:** Our dedicated server services may face intermittent disruptions. We expect disruptions to our dedicated server services during this time. Please plan for intermittent service availability. We are making every effort to minimise the impact and manage the maintenance as efficiently as possible. Our technical team will be actively monitoring and managing the situation to restore full service operations swiftly. We appreciate your understanding as these critical enhancements are made. If you have any immediate concerns or require assistance, please do not hesitate to reach out. Thank you for your cooperation and understanding. Sincerely, DevOps Team Omnibyte Technologies Notification of Potential Service Interruption Due to Scheduled Maintenance https://status.tracksim.app/incident/367495 Sun, 14 Jul 2024 02:57:16 +0000 https://status.tracksim.app/incident/367495#cb71abb4f2442ee4135130ba83a4be7a939d1672085467cf7f42299669edc140 Maintenance completed Notification of Potential Service Interruption Due to Scheduled Maintenance https://status.tracksim.app/incident/367495 Sun, 14 Jul 2024 02:57:16 -0000 https://status.tracksim.app/incident/367495#777e6a5236864c18f93ff094db4e6bc168572e11294649153e5ec344b759b05b We are reaching out to notify you of a scheduled maintenance event by our hosting provider, FyfeWeb, that may indirectly affect the services we provide to you. This maintenance is aimed at enhancing their network infrastructure and service reliability. **Maintenance Details:** **Date:** Sunday, July 14th 2024 **Time:** 1:00 AM – 7:00 AM (BST) **Primary Location:** Equinix LD8, London **Potential Impact at:** Reliance House, Newcastle upon Tyne During this period, FyfeWeb will be transitioning to a new cabinet within the Equinix LD8 facility in London. Although the main activity is located in London, there is a possibility that our dedicated server hosted at Reliance House in Newcastle upon Tyne may experience disruptions. This potential impact is expected to last for approximately one hour. **Expected Service Impact:** Our dedicated server services may face intermittent disruptions. We expect disruptions to our dedicated server services during this time. Please plan for intermittent service availability. We are making every effort to minimise the impact and manage the maintenance as efficiently as possible. Our technical team will be actively monitoring and managing the situation to restore full service operations swiftly. We appreciate your understanding as these critical enhancements are made. If you have any immediate concerns or require assistance, please do not hesitate to reach out. Thank you for your cooperation and understanding. Sincerely, DevOps Team Omnibyte Technologies Notification of Potential Service Interruption Due to Scheduled Maintenance https://status.tracksim.app/incident/367495 Sun, 14 Jul 2024 02:57:16 +0000 https://status.tracksim.app/incident/367495#cb71abb4f2442ee4135130ba83a4be7a939d1672085467cf7f42299669edc140 Maintenance completed Notification of Potential Service Interruption Due to Scheduled Maintenance https://status.tracksim.app/incident/367495 Sun, 14 Jul 2024 02:57:16 -0000 https://status.tracksim.app/incident/367495#777e6a5236864c18f93ff094db4e6bc168572e11294649153e5ec344b759b05b We are reaching out to notify you of a scheduled maintenance event by our hosting provider, FyfeWeb, that may indirectly affect the services we provide to you. This maintenance is aimed at enhancing their network infrastructure and service reliability. **Maintenance Details:** **Date:** Sunday, July 14th 2024 **Time:** 1:00 AM – 7:00 AM (BST) **Primary Location:** Equinix LD8, London **Potential Impact at:** Reliance House, Newcastle upon Tyne During this period, FyfeWeb will be transitioning to a new cabinet within the Equinix LD8 facility in London. Although the main activity is located in London, there is a possibility that our dedicated server hosted at Reliance House in Newcastle upon Tyne may experience disruptions. This potential impact is expected to last for approximately one hour. **Expected Service Impact:** Our dedicated server services may face intermittent disruptions. We expect disruptions to our dedicated server services during this time. Please plan for intermittent service availability. We are making every effort to minimise the impact and manage the maintenance as efficiently as possible. Our technical team will be actively monitoring and managing the situation to restore full service operations swiftly. We appreciate your understanding as these critical enhancements are made. If you have any immediate concerns or require assistance, please do not hesitate to reach out. Thank you for your cooperation and understanding. Sincerely, DevOps Team Omnibyte Technologies Notification of Potential Service Interruption Due to Scheduled Maintenance https://status.tracksim.app/incident/367495 Sun, 14 Jul 2024 00:13:43 -0000 https://status.tracksim.app/incident/367495#777e6a5236864c18f93ff094db4e6bc168572e11294649153e5ec344b759b05b We are reaching out to notify you of a scheduled maintenance event by our hosting provider, FyfeWeb, that may indirectly affect the services we provide to you. This maintenance is aimed at enhancing their network infrastructure and service reliability. **Maintenance Details:** **Date:** Sunday, July 14th 2024 **Time:** 1:00 AM – 7:00 AM (BST) **Primary Location:** Equinix LD8, London **Potential Impact at:** Reliance House, Newcastle upon Tyne During this period, FyfeWeb will be transitioning to a new cabinet within the Equinix LD8 facility in London. Although the main activity is located in London, there is a possibility that our dedicated server hosted at Reliance House in Newcastle upon Tyne may experience disruptions. This potential impact is expected to last for approximately one hour. **Expected Service Impact:** Our dedicated server services may face intermittent disruptions. We expect disruptions to our dedicated server services during this time. Please plan for intermittent service availability. We are making every effort to minimise the impact and manage the maintenance as efficiently as possible. Our technical team will be actively monitoring and managing the situation to restore full service operations swiftly. We appreciate your understanding as these critical enhancements are made. If you have any immediate concerns or require assistance, please do not hesitate to reach out. Thank you for your cooperation and understanding. Sincerely, DevOps Team Omnibyte Technologies Notification of Potential Service Interruption Due to Scheduled Maintenance https://status.tracksim.app/incident/367495 Sun, 14 Jul 2024 00:13:43 -0000 https://status.tracksim.app/incident/367495#777e6a5236864c18f93ff094db4e6bc168572e11294649153e5ec344b759b05b We are reaching out to notify you of a scheduled maintenance event by our hosting provider, FyfeWeb, that may indirectly affect the services we provide to you. This maintenance is aimed at enhancing their network infrastructure and service reliability. **Maintenance Details:** **Date:** Sunday, July 14th 2024 **Time:** 1:00 AM – 7:00 AM (BST) **Primary Location:** Equinix LD8, London **Potential Impact at:** Reliance House, Newcastle upon Tyne During this period, FyfeWeb will be transitioning to a new cabinet within the Equinix LD8 facility in London. Although the main activity is located in London, there is a possibility that our dedicated server hosted at Reliance House in Newcastle upon Tyne may experience disruptions. This potential impact is expected to last for approximately one hour. **Expected Service Impact:** Our dedicated server services may face intermittent disruptions. We expect disruptions to our dedicated server services during this time. Please plan for intermittent service availability. We are making every effort to minimise the impact and manage the maintenance as efficiently as possible. Our technical team will be actively monitoring and managing the situation to restore full service operations swiftly. We appreciate your understanding as these critical enhancements are made. If you have any immediate concerns or require assistance, please do not hesitate to reach out. Thank you for your cooperation and understanding. Sincerely, DevOps Team Omnibyte Technologies Notification of Potential Service Interruption Due to Scheduled Maintenance https://status.tracksim.app/incident/367495 Sun, 14 Jul 2024 00:13:43 -0000 https://status.tracksim.app/incident/367495#777e6a5236864c18f93ff094db4e6bc168572e11294649153e5ec344b759b05b We are reaching out to notify you of a scheduled maintenance event by our hosting provider, FyfeWeb, that may indirectly affect the services we provide to you. This maintenance is aimed at enhancing their network infrastructure and service reliability. **Maintenance Details:** **Date:** Sunday, July 14th 2024 **Time:** 1:00 AM – 7:00 AM (BST) **Primary Location:** Equinix LD8, London **Potential Impact at:** Reliance House, Newcastle upon Tyne During this period, FyfeWeb will be transitioning to a new cabinet within the Equinix LD8 facility in London. Although the main activity is located in London, there is a possibility that our dedicated server hosted at Reliance House in Newcastle upon Tyne may experience disruptions. This potential impact is expected to last for approximately one hour. **Expected Service Impact:** Our dedicated server services may face intermittent disruptions. We expect disruptions to our dedicated server services during this time. Please plan for intermittent service availability. We are making every effort to minimise the impact and manage the maintenance as efficiently as possible. Our technical team will be actively monitoring and managing the situation to restore full service operations swiftly. We appreciate your understanding as these critical enhancements are made. If you have any immediate concerns or require assistance, please do not hesitate to reach out. Thank you for your cooperation and understanding. Sincerely, DevOps Team Omnibyte Technologies Notification of Potential Service Interruption Due to Scheduled Maintenance https://status.tracksim.app/incident/367495 Sun, 14 Jul 2024 00:00:00 -0000 https://status.tracksim.app/incident/367495#777e6a5236864c18f93ff094db4e6bc168572e11294649153e5ec344b759b05b We are reaching out to notify you of a scheduled maintenance event by our hosting provider, FyfeWeb, that may indirectly affect the services we provide to you. This maintenance is aimed at enhancing their network infrastructure and service reliability. **Maintenance Details:** **Date:** Sunday, July 14th 2024 **Time:** 1:00 AM – 7:00 AM (BST) **Primary Location:** Equinix LD8, London **Potential Impact at:** Reliance House, Newcastle upon Tyne During this period, FyfeWeb will be transitioning to a new cabinet within the Equinix LD8 facility in London. Although the main activity is located in London, there is a possibility that our dedicated server hosted at Reliance House in Newcastle upon Tyne may experience disruptions. This potential impact is expected to last for approximately one hour. **Expected Service Impact:** Our dedicated server services may face intermittent disruptions. We expect disruptions to our dedicated server services during this time. Please plan for intermittent service availability. We are making every effort to minimise the impact and manage the maintenance as efficiently as possible. Our technical team will be actively monitoring and managing the situation to restore full service operations swiftly. We appreciate your understanding as these critical enhancements are made. If you have any immediate concerns or require assistance, please do not hesitate to reach out. Thank you for your cooperation and understanding. Sincerely, DevOps Team Omnibyte Technologies Notification of Potential Service Interruption Due to Scheduled Maintenance https://status.tracksim.app/incident/367495 Sun, 14 Jul 2024 00:00:00 -0000 https://status.tracksim.app/incident/367495#777e6a5236864c18f93ff094db4e6bc168572e11294649153e5ec344b759b05b We are reaching out to notify you of a scheduled maintenance event by our hosting provider, FyfeWeb, that may indirectly affect the services we provide to you. This maintenance is aimed at enhancing their network infrastructure and service reliability. **Maintenance Details:** **Date:** Sunday, July 14th 2024 **Time:** 1:00 AM – 7:00 AM (BST) **Primary Location:** Equinix LD8, London **Potential Impact at:** Reliance House, Newcastle upon Tyne During this period, FyfeWeb will be transitioning to a new cabinet within the Equinix LD8 facility in London. Although the main activity is located in London, there is a possibility that our dedicated server hosted at Reliance House in Newcastle upon Tyne may experience disruptions. This potential impact is expected to last for approximately one hour. **Expected Service Impact:** Our dedicated server services may face intermittent disruptions. We expect disruptions to our dedicated server services during this time. Please plan for intermittent service availability. We are making every effort to minimise the impact and manage the maintenance as efficiently as possible. Our technical team will be actively monitoring and managing the situation to restore full service operations swiftly. We appreciate your understanding as these critical enhancements are made. If you have any immediate concerns or require assistance, please do not hesitate to reach out. Thank you for your cooperation and understanding. Sincerely, DevOps Team Omnibyte Technologies Notification of Potential Service Interruption Due to Scheduled Maintenance https://status.tracksim.app/incident/367495 Sun, 14 Jul 2024 00:00:00 -0000 https://status.tracksim.app/incident/367495#777e6a5236864c18f93ff094db4e6bc168572e11294649153e5ec344b759b05b We are reaching out to notify you of a scheduled maintenance event by our hosting provider, FyfeWeb, that may indirectly affect the services we provide to you. This maintenance is aimed at enhancing their network infrastructure and service reliability. **Maintenance Details:** **Date:** Sunday, July 14th 2024 **Time:** 1:00 AM – 7:00 AM (BST) **Primary Location:** Equinix LD8, London **Potential Impact at:** Reliance House, Newcastle upon Tyne During this period, FyfeWeb will be transitioning to a new cabinet within the Equinix LD8 facility in London. Although the main activity is located in London, there is a possibility that our dedicated server hosted at Reliance House in Newcastle upon Tyne may experience disruptions. This potential impact is expected to last for approximately one hour. **Expected Service Impact:** Our dedicated server services may face intermittent disruptions. We expect disruptions to our dedicated server services during this time. Please plan for intermittent service availability. We are making every effort to minimise the impact and manage the maintenance as efficiently as possible. Our technical team will be actively monitoring and managing the situation to restore full service operations swiftly. We appreciate your understanding as these critical enhancements are made. If you have any immediate concerns or require assistance, please do not hesitate to reach out. Thank you for your cooperation and understanding. Sincerely, DevOps Team Omnibyte Technologies Network provider issues https://status.tracksim.app/incident/359230 Mon, 22 Apr 2024 20:53:00 -0000 https://status.tracksim.app/incident/359230#abcf1cd8074440895d20f6a4ad4ec8358fd775b29796c3a51f022e0d65e26423 Services have now stablised. Network provider issues https://status.tracksim.app/incident/359230 Mon, 22 Apr 2024 20:53:00 -0000 https://status.tracksim.app/incident/359230#abcf1cd8074440895d20f6a4ad4ec8358fd775b29796c3a51f022e0d65e26423 Services have now stablised. Network provider issues https://status.tracksim.app/incident/359230 Mon, 22 Apr 2024 20:53:00 -0000 https://status.tracksim.app/incident/359230#abcf1cd8074440895d20f6a4ad4ec8358fd775b29796c3a51f022e0d65e26423 Services have now stablised. Network provider issues https://status.tracksim.app/incident/359230 Mon, 22 Apr 2024 18:43:00 -0000 https://status.tracksim.app/incident/359230#dc9d2b1e1d0b18e477ae0c926101a165903e83fad1490bc7fb9dd483f68107eb All services are currently degraded due to upstream provider issues with their core network. Our providers are actively working on the issue and we are monitoring our systems for any disruption. Network provider issues https://status.tracksim.app/incident/359230 Mon, 22 Apr 2024 18:43:00 -0000 https://status.tracksim.app/incident/359230#dc9d2b1e1d0b18e477ae0c926101a165903e83fad1490bc7fb9dd483f68107eb All services are currently degraded due to upstream provider issues with their core network. Our providers are actively working on the issue and we are monitoring our systems for any disruption. Network provider issues https://status.tracksim.app/incident/359230 Mon, 22 Apr 2024 18:43:00 -0000 https://status.tracksim.app/incident/359230#dc9d2b1e1d0b18e477ae0c926101a165903e83fad1490bc7fb9dd483f68107eb All services are currently degraded due to upstream provider issues with their core network. Our providers are actively working on the issue and we are monitoring our systems for any disruption. API Outage https://status.tracksim.app/incident/355832 Mon, 15 Apr 2024 15:00:00 -0000 https://status.tracksim.app/incident/355832#032c11cc5658c1eead51a6ab39fad4130541818ae684917466172bdfccdcda85 Services have remained stable and the incident is now resolved. The cause of this incident was due to an unexpected fault in the APIs configuration whilst updating packages on the server. API Outage https://status.tracksim.app/incident/355832 Mon, 15 Apr 2024 15:00:00 -0000 https://status.tracksim.app/incident/355832#032c11cc5658c1eead51a6ab39fad4130541818ae684917466172bdfccdcda85 Services have remained stable and the incident is now resolved. The cause of this incident was due to an unexpected fault in the APIs configuration whilst updating packages on the server. API Outage https://status.tracksim.app/incident/355832 Mon, 15 Apr 2024 14:30:00 -0000 https://status.tracksim.app/incident/355832#71ecd670556456b2c0b43da02df201a7ade489ba2c4fde5a40a4550ba033982e We have identified the root cause of the incident and have implemented a fix. We are monitoring services to ensure this issue is resolved. API Outage https://status.tracksim.app/incident/355832 Mon, 15 Apr 2024 14:30:00 -0000 https://status.tracksim.app/incident/355832#71ecd670556456b2c0b43da02df201a7ade489ba2c4fde5a40a4550ba033982e We have identified the root cause of the incident and have implemented a fix. We are monitoring services to ensure this issue is resolved. API Outage https://status.tracksim.app/incident/355832 Mon, 15 Apr 2024 14:25:00 -0000 https://status.tracksim.app/incident/355832#1fe9596c3087b1c1a69954cbf99af12db42d1989c74ce1f9779a20e10e3e21c1 We are aware of an incident effecting the TrackSim API, our team is working on this and we are looking to resolve the incident as soon as possible. API Outage https://status.tracksim.app/incident/355832 Mon, 15 Apr 2024 14:25:00 -0000 https://status.tracksim.app/incident/355832#1fe9596c3087b1c1a69954cbf99af12db42d1989c74ce1f9779a20e10e3e21c1 We are aware of an incident effecting the TrackSim API, our team is working on this and we are looking to resolve the incident as soon as possible. Scheduled Maintenance Notice https://status.tracksim.app/incident/315546 Mon, 29 Jan 2024 02:57:01 -0000 https://status.tracksim.app/incident/315546#6c9d48b3db0dd9a8cfe34a3d1087f92d0682233319ab0bfa8d8e11b8089adaa2 We would like to inform you about upcoming scheduled maintenance affecting all Omnibyte Technologies services. During this maintenance window: - All Omnibyte Technologies services will be temporarily unavailable. - Any data processed during this time may experience delays. - After the maintenance is complete, you may need to log back in to access our services. We understand the importance of our services to your operations and apologize for any inconvenience this may cause. Our team is dedicated to minimizing downtime and ensuring a seamless maintenance process. Thank you for your patience and continued trust in Omnibyte Technologies. Sincerely, The Omnibyte Technologies Team Scheduled Maintenance Notice https://status.tracksim.app/incident/315546 Mon, 29 Jan 2024 02:57:01 -0000 https://status.tracksim.app/incident/315546#6c9d48b3db0dd9a8cfe34a3d1087f92d0682233319ab0bfa8d8e11b8089adaa2 We would like to inform you about upcoming scheduled maintenance affecting all Omnibyte Technologies services. During this maintenance window: - All Omnibyte Technologies services will be temporarily unavailable. - Any data processed during this time may experience delays. - After the maintenance is complete, you may need to log back in to access our services. We understand the importance of our services to your operations and apologize for any inconvenience this may cause. Our team is dedicated to minimizing downtime and ensuring a seamless maintenance process. Thank you for your patience and continued trust in Omnibyte Technologies. Sincerely, The Omnibyte Technologies Team Scheduled Maintenance Notice https://status.tracksim.app/incident/315546 Mon, 29 Jan 2024 02:57:01 -0000 https://status.tracksim.app/incident/315546#6c9d48b3db0dd9a8cfe34a3d1087f92d0682233319ab0bfa8d8e11b8089adaa2 We would like to inform you about upcoming scheduled maintenance affecting all Omnibyte Technologies services. During this maintenance window: - All Omnibyte Technologies services will be temporarily unavailable. - Any data processed during this time may experience delays. - After the maintenance is complete, you may need to log back in to access our services. We understand the importance of our services to your operations and apologize for any inconvenience this may cause. Our team is dedicated to minimizing downtime and ensuring a seamless maintenance process. Thank you for your patience and continued trust in Omnibyte Technologies. Sincerely, The Omnibyte Technologies Team Scheduled Maintenance Notice https://status.tracksim.app/incident/315546 Mon, 29 Jan 2024 02:00:00 +0000 https://status.tracksim.app/incident/315546#330581f7c65973ed0d7afe741b1dceb63cf2d857f89594a4c105d47b8cd29eab Maintenance completed Scheduled Maintenance Notice https://status.tracksim.app/incident/315546 Mon, 29 Jan 2024 02:00:00 +0000 https://status.tracksim.app/incident/315546#330581f7c65973ed0d7afe741b1dceb63cf2d857f89594a4c105d47b8cd29eab Maintenance completed Scheduled Maintenance Notice https://status.tracksim.app/incident/315546 Mon, 29 Jan 2024 02:00:00 +0000 https://status.tracksim.app/incident/315546#330581f7c65973ed0d7afe741b1dceb63cf2d857f89594a4c105d47b8cd29eab Maintenance completed Scheduled Maintenance Notice https://status.tracksim.app/incident/315546 Mon, 29 Jan 2024 01:39:32 -0000 https://status.tracksim.app/incident/315546#6c9d48b3db0dd9a8cfe34a3d1087f92d0682233319ab0bfa8d8e11b8089adaa2 We would like to inform you about upcoming scheduled maintenance affecting all Omnibyte Technologies services. During this maintenance window: - All Omnibyte Technologies services will be temporarily unavailable. - Any data processed during this time may experience delays. - After the maintenance is complete, you may need to log back in to access our services. We understand the importance of our services to your operations and apologize for any inconvenience this may cause. Our team is dedicated to minimizing downtime and ensuring a seamless maintenance process. Thank you for your patience and continued trust in Omnibyte Technologies. Sincerely, The Omnibyte Technologies Team Scheduled Maintenance Notice https://status.tracksim.app/incident/315546 Mon, 29 Jan 2024 01:39:32 -0000 https://status.tracksim.app/incident/315546#6c9d48b3db0dd9a8cfe34a3d1087f92d0682233319ab0bfa8d8e11b8089adaa2 We would like to inform you about upcoming scheduled maintenance affecting all Omnibyte Technologies services. During this maintenance window: - All Omnibyte Technologies services will be temporarily unavailable. - Any data processed during this time may experience delays. - After the maintenance is complete, you may need to log back in to access our services. We understand the importance of our services to your operations and apologize for any inconvenience this may cause. Our team is dedicated to minimizing downtime and ensuring a seamless maintenance process. Thank you for your patience and continued trust in Omnibyte Technologies. Sincerely, The Omnibyte Technologies Team Scheduled Maintenance Notice https://status.tracksim.app/incident/315546 Mon, 29 Jan 2024 01:39:32 -0000 https://status.tracksim.app/incident/315546#6c9d48b3db0dd9a8cfe34a3d1087f92d0682233319ab0bfa8d8e11b8089adaa2 We would like to inform you about upcoming scheduled maintenance affecting all Omnibyte Technologies services. During this maintenance window: - All Omnibyte Technologies services will be temporarily unavailable. - Any data processed during this time may experience delays. - After the maintenance is complete, you may need to log back in to access our services. We understand the importance of our services to your operations and apologize for any inconvenience this may cause. Our team is dedicated to minimizing downtime and ensuring a seamless maintenance process. Thank you for your patience and continued trust in Omnibyte Technologies. Sincerely, The Omnibyte Technologies Team Scheduled Maintenance Notice https://status.tracksim.app/incident/315546 Mon, 29 Jan 2024 01:00:00 -0000 https://status.tracksim.app/incident/315546#6c9d48b3db0dd9a8cfe34a3d1087f92d0682233319ab0bfa8d8e11b8089adaa2 We would like to inform you about upcoming scheduled maintenance affecting all Omnibyte Technologies services. During this maintenance window: - All Omnibyte Technologies services will be temporarily unavailable. - Any data processed during this time may experience delays. - After the maintenance is complete, you may need to log back in to access our services. We understand the importance of our services to your operations and apologize for any inconvenience this may cause. Our team is dedicated to minimizing downtime and ensuring a seamless maintenance process. Thank you for your patience and continued trust in Omnibyte Technologies. Sincerely, The Omnibyte Technologies Team Scheduled Maintenance Notice https://status.tracksim.app/incident/315546 Mon, 29 Jan 2024 01:00:00 -0000 https://status.tracksim.app/incident/315546#6c9d48b3db0dd9a8cfe34a3d1087f92d0682233319ab0bfa8d8e11b8089adaa2 We would like to inform you about upcoming scheduled maintenance affecting all Omnibyte Technologies services. During this maintenance window: - All Omnibyte Technologies services will be temporarily unavailable. - Any data processed during this time may experience delays. - After the maintenance is complete, you may need to log back in to access our services. We understand the importance of our services to your operations and apologize for any inconvenience this may cause. Our team is dedicated to minimizing downtime and ensuring a seamless maintenance process. Thank you for your patience and continued trust in Omnibyte Technologies. Sincerely, The Omnibyte Technologies Team Scheduled Maintenance Notice https://status.tracksim.app/incident/315546 Mon, 29 Jan 2024 01:00:00 -0000 https://status.tracksim.app/incident/315546#6c9d48b3db0dd9a8cfe34a3d1087f92d0682233319ab0bfa8d8e11b8089adaa2 We would like to inform you about upcoming scheduled maintenance affecting all Omnibyte Technologies services. During this maintenance window: - All Omnibyte Technologies services will be temporarily unavailable. - Any data processed during this time may experience delays. - After the maintenance is complete, you may need to log back in to access our services. We understand the importance of our services to your operations and apologize for any inconvenience this may cause. Our team is dedicated to minimizing downtime and ensuring a seamless maintenance process. Thank you for your patience and continued trust in Omnibyte Technologies. Sincerely, The Omnibyte Technologies Team API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Wed, 20 Dec 2023 16:15:00 -0000 https://status.tracksim.app/incident/302390#9237d951a7e6f935f15cf433b7056fe2120fa88773107c87bb79b49727aed491 Our servers have now returned to normal and we do not expect any further outages. We apologies for the earlier outages and have taken measures to resolve the issues which occurred. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Wed, 20 Dec 2023 16:15:00 -0000 https://status.tracksim.app/incident/302390#9237d951a7e6f935f15cf433b7056fe2120fa88773107c87bb79b49727aed491 Our servers have now returned to normal and we do not expect any further outages. We apologies for the earlier outages and have taken measures to resolve the issues which occurred. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Wed, 20 Dec 2023 16:15:00 -0000 https://status.tracksim.app/incident/302390#9237d951a7e6f935f15cf433b7056fe2120fa88773107c87bb79b49727aed491 Our servers have now returned to normal and we do not expect any further outages. We apologies for the earlier outages and have taken measures to resolve the issues which occurred. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Tue, 19 Dec 2023 20:25:00 -0000 https://status.tracksim.app/incident/302390#8e9d27de4d0525febcc63b4c6aa6cf669e9de0b807079a442a398e06864869f8 Our servers have now returned online and we are checking reliability of our servers. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Tue, 19 Dec 2023 20:25:00 -0000 https://status.tracksim.app/incident/302390#8e9d27de4d0525febcc63b4c6aa6cf669e9de0b807079a442a398e06864869f8 Our servers have now returned online and we are checking reliability of our servers. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Tue, 19 Dec 2023 20:25:00 -0000 https://status.tracksim.app/incident/302390#8e9d27de4d0525febcc63b4c6aa6cf669e9de0b807079a442a398e06864869f8 Our servers have now returned online and we are checking reliability of our servers. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Tue, 19 Dec 2023 11:08:00 -0000 https://status.tracksim.app/incident/302390#d30b53fc121c7a0b34eff19bbe9b94df067056deac92c7dec880c56bb103f02d At this time, TrackSim is having reliability issues with the server hosting, we are looking to resolve this as soon as we can but we have no ETA at this time. You may find that jobs do not log to your Drivers Hubs at this time, rest assured Jobs will log to our servers when our API returns and you next start the game. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Tue, 19 Dec 2023 11:08:00 -0000 https://status.tracksim.app/incident/302390#d30b53fc121c7a0b34eff19bbe9b94df067056deac92c7dec880c56bb103f02d At this time, TrackSim is having reliability issues with the server hosting, we are looking to resolve this as soon as we can but we have no ETA at this time. You may find that jobs do not log to your Drivers Hubs at this time, rest assured Jobs will log to our servers when our API returns and you next start the game. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Tue, 19 Dec 2023 11:08:00 -0000 https://status.tracksim.app/incident/302390#d30b53fc121c7a0b34eff19bbe9b94df067056deac92c7dec880c56bb103f02d At this time, TrackSim is having reliability issues with the server hosting, we are looking to resolve this as soon as we can but we have no ETA at this time. You may find that jobs do not log to your Drivers Hubs at this time, rest assured Jobs will log to our servers when our API returns and you next start the game. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Tue, 19 Dec 2023 10:19:10 -0000 https://status.tracksim.app/incident/302390#96a8151a6dd9d3898f6ceea3bb8442cc22bb2dea02c04cf0b336dd87944e62db Portal went down. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Tue, 19 Dec 2023 10:16:01 -0000 https://status.tracksim.app/incident/302390#ab41a8bc782f2c88c7e2b28a9e65782bb2feed97c5140eda39f6727c4844f0ed API and Documentation went down. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Tue, 19 Dec 2023 10:16:01 -0000 https://status.tracksim.app/incident/302390#ab41a8bc782f2c88c7e2b28a9e65782bb2feed97c5140eda39f6727c4844f0ed API and Documentation went down. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Tue, 19 Dec 2023 08:14:39 -0000 https://status.tracksim.app/incident/302390#b60a053ffbd6dcca09772161bfdaecf8b939d132a435f7975774d9293e3137b8 API recovered. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Tue, 19 Dec 2023 08:14:23 -0000 https://status.tracksim.app/incident/302390#4a50a5448e31bbb18f15a2ce43694de517564deebe42ee10687a8e8790060b37 Portal and Documentation recovered. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Tue, 19 Dec 2023 08:14:23 -0000 https://status.tracksim.app/incident/302390#4a50a5448e31bbb18f15a2ce43694de517564deebe42ee10687a8e8790060b37 Portal and Documentation recovered. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Tue, 19 Dec 2023 08:08:42 -0000 https://status.tracksim.app/incident/302390#133df84df56e78cc30ff9efd984e8d038a7b6a5e4e39c30a3e59e4b9a1e03887 Portal went down. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Tue, 19 Dec 2023 08:05:50 -0000 https://status.tracksim.app/incident/302390#456d5f8893a34ca57516ff97ae773c871ff251b6d537a5804b174a5bc729761f Documentation went down. API, Portal, Documentation, and 1 other service are down https://status.tracksim.app/incident/302390 Tue, 19 Dec 2023 08:05:28 -0000 https://status.tracksim.app/incident/302390#03e4e74aaf5c2c5c0c6447d8873f9867c4d74318fab9e94542addc2d65062dc0 API went down. API and Portal are down https://status.tracksim.app/incident/301453 Sat, 16 Dec 2023 22:32:00 -0000 https://status.tracksim.app/incident/301453#e038681a09cc7829bc1a4e0552d1dafc2d3571e5fddb931981de2b5bcfc11180 The issue has now been resolved. We experienced an elevated amount of worker timeouts due to faulty configuration which has now been amended. API and Portal are down https://status.tracksim.app/incident/301453 Sat, 16 Dec 2023 22:32:00 -0000 https://status.tracksim.app/incident/301453#e038681a09cc7829bc1a4e0552d1dafc2d3571e5fddb931981de2b5bcfc11180 The issue has now been resolved. We experienced an elevated amount of worker timeouts due to faulty configuration which has now been amended. API and Portal are down https://status.tracksim.app/incident/301453 Sat, 16 Dec 2023 22:15:00 -0000 https://status.tracksim.app/incident/301453#73f3cf665772e4dd333f704031be0711256bb76caa5b8a4bd9218957f117ddfb We have identified the cause of the issue and have implemented a fix. We are monitoring the services to ensure stability. API and Portal are down https://status.tracksim.app/incident/301453 Sat, 16 Dec 2023 22:15:00 -0000 https://status.tracksim.app/incident/301453#73f3cf665772e4dd333f704031be0711256bb76caa5b8a4bd9218957f117ddfb We have identified the cause of the issue and have implemented a fix. We are monitoring the services to ensure stability. API and Portal are down https://status.tracksim.app/incident/301453 Sat, 16 Dec 2023 22:05:00 -0000 https://status.tracksim.app/incident/301453#a7610e530d0072dda62a36df39c2ae8d045cf6bda2545e92d07fff1532c55af6 We are investigating an elevated amount of timeout errors via our API which is affecting the portal and tracker. Jobs that are not submitted successfully will be automatically resubmitted when this issue is resolved. API and Portal are down https://status.tracksim.app/incident/301453 Sat, 16 Dec 2023 22:05:00 -0000 https://status.tracksim.app/incident/301453#a7610e530d0072dda62a36df39c2ae8d045cf6bda2545e92d07fff1532c55af6 We are investigating an elevated amount of timeout errors via our API which is affecting the portal and tracker. Jobs that are not submitted successfully will be automatically resubmitted when this issue is resolved. API and Portal are down https://status.tracksim.app/incident/301453 Sat, 16 Dec 2023 21:56:00 -0000 https://status.tracksim.app/incident/301453#cb9d0a39296a8f7e7b45ff750b2260f469d1330d07e6df13b312a3e23deaa340 We are aware of some services either taking longer than usual to load or currently not being accessible. We are looking into this fix. API and Portal are down https://status.tracksim.app/incident/301453 Sat, 16 Dec 2023 21:56:00 -0000 https://status.tracksim.app/incident/301453#cb9d0a39296a8f7e7b45ff750b2260f469d1330d07e6df13b312a3e23deaa340 We are aware of some services either taking longer than usual to load or currently not being accessible. We are looking into this fix. API and Portal are down https://status.tracksim.app/incident/301453 Sat, 16 Dec 2023 21:53:31 -0000 https://status.tracksim.app/incident/301453#16101ff94e72c28aad626d4806bf4dee51c773ed9ee44cfe67afb795666076a1 Portal went down. API and Portal are down https://status.tracksim.app/incident/301453 Sat, 16 Dec 2023 21:51:07 -0000 https://status.tracksim.app/incident/301453#f39ee5419223ab156fd693500993c7f34d679cd65e343d4661e947b66cc54cf8 API went down. Omnibyte Technologies' global outage https://status.tracksim.app/incident/219261 Tue, 13 Jun 2023 00:27:00 -0000 https://status.tracksim.app/incident/219261#b2452a1b4d758b6e5590521783944f368cca70cc942afae6570aa1721578ba54 Services are now stable. Omnibyte Technologies' global outage https://status.tracksim.app/incident/219261 Tue, 13 Jun 2023 00:27:00 -0000 https://status.tracksim.app/incident/219261#b2452a1b4d758b6e5590521783944f368cca70cc942afae6570aa1721578ba54 Services are now stable. Omnibyte Technologies' global outage https://status.tracksim.app/incident/219261 Tue, 13 Jun 2023 00:27:00 -0000 https://status.tracksim.app/incident/219261#b2452a1b4d758b6e5590521783944f368cca70cc942afae6570aa1721578ba54 Services are now stable. Omnibyte Technologies' global outage https://status.tracksim.app/incident/219261 Mon, 12 Jun 2023 20:46:00 -0000 https://status.tracksim.app/incident/219261#3010bcab0c4592b188240492bd8da0dcba469b5b7e9244d7e1213659c7609ba0 Services are returning to normal and should be accessible. We are continuing to monitor. Omnibyte Technologies' global outage https://status.tracksim.app/incident/219261 Mon, 12 Jun 2023 20:46:00 -0000 https://status.tracksim.app/incident/219261#3010bcab0c4592b188240492bd8da0dcba469b5b7e9244d7e1213659c7609ba0 Services are returning to normal and should be accessible. We are continuing to monitor. Omnibyte Technologies' global outage https://status.tracksim.app/incident/219261 Mon, 12 Jun 2023 20:46:00 -0000 https://status.tracksim.app/incident/219261#3010bcab0c4592b188240492bd8da0dcba469b5b7e9244d7e1213659c7609ba0 Services are returning to normal and should be accessible. We are continuing to monitor. Omnibyte Technologies' global outage https://status.tracksim.app/incident/219261 Mon, 12 Jun 2023 20:35:00 -0000 https://status.tracksim.app/incident/219261#74079f8f77e7c6dd2c8fa1809e7f3b9dc5a7b4508be952d354e4846959573430 We have identified the root cause of the issue and are gradually restoring services. Omnibyte Technologies' global outage https://status.tracksim.app/incident/219261 Mon, 12 Jun 2023 20:35:00 -0000 https://status.tracksim.app/incident/219261#74079f8f77e7c6dd2c8fa1809e7f3b9dc5a7b4508be952d354e4846959573430 We have identified the root cause of the issue and are gradually restoring services. Omnibyte Technologies' global outage https://status.tracksim.app/incident/219261 Mon, 12 Jun 2023 20:35:00 -0000 https://status.tracksim.app/incident/219261#74079f8f77e7c6dd2c8fa1809e7f3b9dc5a7b4508be952d354e4846959573430 We have identified the root cause of the issue and are gradually restoring services. Omnibyte Technologies' global outage https://status.tracksim.app/incident/219261 Mon, 12 Jun 2023 20:14:00 -0000 https://status.tracksim.app/incident/219261#99d12404c340c729030219bb37213fbd0c609880a6f763a0e3d88da69b6da024 We are aware of a global outage of all Omnibyte Technologies' services and working to bring them back as soon as possible. Omnibyte Technologies' global outage https://status.tracksim.app/incident/219261 Mon, 12 Jun 2023 20:14:00 -0000 https://status.tracksim.app/incident/219261#99d12404c340c729030219bb37213fbd0c609880a6f763a0e3d88da69b6da024 We are aware of a global outage of all Omnibyte Technologies' services and working to bring them back as soon as possible. Omnibyte Technologies' global outage https://status.tracksim.app/incident/219261 Mon, 12 Jun 2023 20:14:00 -0000 https://status.tracksim.app/incident/219261#99d12404c340c729030219bb37213fbd0c609880a6f763a0e3d88da69b6da024 We are aware of a global outage of all Omnibyte Technologies' services and working to bring them back as soon as possible. Webhook Logs https://status.tracksim.app/incident/218474 Sat, 10 Jun 2023 18:29:00 -0000 https://status.tracksim.app/incident/218474#528777d0aecdc4eb230125df39705e5d799bc2c753d2cdc0e5c6df64f194d145 This issue is now fully resolved and webhook logs have returned to normal. It maybe the case that some jobs will show as failed even through the job was successfully sent. All failed jobs were automatically re-sent and these jobs will not attempt to send again. If you need to, you can resend jobs via the portal. Webhook Logs https://status.tracksim.app/incident/218474 Sat, 10 Jun 2023 18:29:00 -0000 https://status.tracksim.app/incident/218474#528777d0aecdc4eb230125df39705e5d799bc2c753d2cdc0e5c6df64f194d145 This issue is now fully resolved and webhook logs have returned to normal. It maybe the case that some jobs will show as failed even through the job was successfully sent. All failed jobs were automatically re-sent and these jobs will not attempt to send again. If you need to, you can resend jobs via the portal. Webhook Logs https://status.tracksim.app/incident/218474 Sat, 10 Jun 2023 16:09:00 -0000 https://status.tracksim.app/incident/218474#6a6e871c6ae7a279394af3c9c469fc5f4e7f437171e17648dda4b4c5660ed3a2 We have identified the root cause of the issue. It should be resolved. Any jobs which failed to send from our services will be resent automatically. We will continue to monitor until our systems return to a stable state. Webhook Logs https://status.tracksim.app/incident/218474 Sat, 10 Jun 2023 16:09:00 -0000 https://status.tracksim.app/incident/218474#6a6e871c6ae7a279394af3c9c469fc5f4e7f437171e17648dda4b4c5660ed3a2 We have identified the root cause of the issue. It should be resolved. Any jobs which failed to send from our services will be resent automatically. We will continue to monitor until our systems return to a stable state. Webhook Logs https://status.tracksim.app/incident/218474 Sat, 10 Jun 2023 15:56:00 -0000 https://status.tracksim.app/incident/218474#420e0ce1732b33be197047cf2e487df96fda763d7c90b35dde6b2e3dd7aa085b We are aware that Webhook logs are not currently working on the TrackSim Portal and API and are looking into the reason for this. Jobs should continue to be logged correctly and submitted to your drivers hub but they may show as failed on the TrackSim portal and api. Webhook Logs https://status.tracksim.app/incident/218474 Sat, 10 Jun 2023 15:56:00 -0000 https://status.tracksim.app/incident/218474#420e0ce1732b33be197047cf2e487df96fda763d7c90b35dde6b2e3dd7aa085b We are aware that Webhook logs are not currently working on the TrackSim Portal and API and are looking into the reason for this. Jobs should continue to be logged correctly and submitted to your drivers hub but they may show as failed on the TrackSim portal and api. Database migration https://status.tracksim.app/incident/218085 Fri, 09 Jun 2023 15:50:00 +0000 https://status.tracksim.app/incident/218085#b22d1bc04f3578c5ef9c3d08c88dcff0924dce92f2e2c632a284cd970507175c Maintenance completed Database migration https://status.tracksim.app/incident/218085 Fri, 09 Jun 2023 15:50:00 +0000 https://status.tracksim.app/incident/218085#b22d1bc04f3578c5ef9c3d08c88dcff0924dce92f2e2c632a284cd970507175c Maintenance completed Database migration https://status.tracksim.app/incident/218085 Fri, 09 Jun 2023 15:50:00 +0000 https://status.tracksim.app/incident/218085#b22d1bc04f3578c5ef9c3d08c88dcff0924dce92f2e2c632a284cd970507175c Maintenance completed Database migration https://status.tracksim.app/incident/218085 Fri, 09 Jun 2023 15:20:00 -0000 https://status.tracksim.app/incident/218085#d4d4a21b3f11792ee93e41e7c972803be5b6fd142cdd320ae03bd700a2147c05 We are planning to migrate our database to improve performance on the portal. We expect this to take around 30 minutes. Jobs will not be processed during this time but when services come back online, tracker jobs will automatically resubmit. Database migration https://status.tracksim.app/incident/218085 Fri, 09 Jun 2023 15:20:00 -0000 https://status.tracksim.app/incident/218085#d4d4a21b3f11792ee93e41e7c972803be5b6fd142cdd320ae03bd700a2147c05 We are planning to migrate our database to improve performance on the portal. We expect this to take around 30 minutes. Jobs will not be processed during this time but when services come back online, tracker jobs will automatically resubmit. Database migration https://status.tracksim.app/incident/218085 Fri, 09 Jun 2023 15:20:00 -0000 https://status.tracksim.app/incident/218085#d4d4a21b3f11792ee93e41e7c972803be5b6fd142cdd320ae03bd700a2147c05 We are planning to migrate our database to improve performance on the portal. We expect this to take around 30 minutes. Jobs will not be processed during this time but when services come back online, tracker jobs will automatically resubmit. Firewall Migrations https://status.tracksim.app/incident/186484 Sat, 18 Mar 2023 19:55:13 +0000 https://status.tracksim.app/incident/186484#a8d68aa94021675b562b4de2c477409439c410a077a0ebd562b2e9497ec8c5fd Maintenance completed Firewall Migrations https://status.tracksim.app/incident/186484 Sat, 18 Mar 2023 19:55:13 -0000 https://status.tracksim.app/incident/186484#06f590982f0b72794f5a5e29dc3d6e0159b9a9c088002db639c01b2949034a21 TrackSim is adjusting some of it's firewall settings. Whilst we complete this there maybe downtime. There maybe a delay for jobs logging during the outage. Firewall Migrations https://status.tracksim.app/incident/186484 Sat, 18 Mar 2023 19:55:13 +0000 https://status.tracksim.app/incident/186484#a8d68aa94021675b562b4de2c477409439c410a077a0ebd562b2e9497ec8c5fd Maintenance completed Firewall Migrations https://status.tracksim.app/incident/186484 Sat, 18 Mar 2023 19:55:13 -0000 https://status.tracksim.app/incident/186484#06f590982f0b72794f5a5e29dc3d6e0159b9a9c088002db639c01b2949034a21 TrackSim is adjusting some of it's firewall settings. Whilst we complete this there maybe downtime. There maybe a delay for jobs logging during the outage. Firewall Migrations https://status.tracksim.app/incident/186484 Sat, 18 Mar 2023 19:55:13 +0000 https://status.tracksim.app/incident/186484#a8d68aa94021675b562b4de2c477409439c410a077a0ebd562b2e9497ec8c5fd Maintenance completed Firewall Migrations https://status.tracksim.app/incident/186484 Sat, 18 Mar 2023 19:55:13 -0000 https://status.tracksim.app/incident/186484#06f590982f0b72794f5a5e29dc3d6e0159b9a9c088002db639c01b2949034a21 TrackSim is adjusting some of it's firewall settings. Whilst we complete this there maybe downtime. There maybe a delay for jobs logging during the outage. Firewall Migrations https://status.tracksim.app/incident/186484 Sat, 18 Mar 2023 19:28:00 -0000 https://status.tracksim.app/incident/186484#06f590982f0b72794f5a5e29dc3d6e0159b9a9c088002db639c01b2949034a21 TrackSim is adjusting some of it's firewall settings. Whilst we complete this there maybe downtime. There maybe a delay for jobs logging during the outage. Firewall Migrations https://status.tracksim.app/incident/186484 Sat, 18 Mar 2023 19:28:00 -0000 https://status.tracksim.app/incident/186484#06f590982f0b72794f5a5e29dc3d6e0159b9a9c088002db639c01b2949034a21 TrackSim is adjusting some of it's firewall settings. Whilst we complete this there maybe downtime. There maybe a delay for jobs logging during the outage. Firewall Migrations https://status.tracksim.app/incident/186484 Sat, 18 Mar 2023 19:28:00 -0000 https://status.tracksim.app/incident/186484#06f590982f0b72794f5a5e29dc3d6e0159b9a9c088002db639c01b2949034a21 TrackSim is adjusting some of it's firewall settings. Whilst we complete this there maybe downtime. There maybe a delay for jobs logging during the outage. Firewall update https://status.tracksim.app/incident/186140 Fri, 17 Mar 2023 17:15:00 +0000 https://status.tracksim.app/incident/186140#d02a15ccaa768b3d662bb73ef98ef40d47e15ccf445510aaac3bbc10d938aaf2 Maintenance completed Firewall update https://status.tracksim.app/incident/186140 Fri, 17 Mar 2023 17:15:00 +0000 https://status.tracksim.app/incident/186140#d02a15ccaa768b3d662bb73ef98ef40d47e15ccf445510aaac3bbc10d938aaf2 Maintenance completed Firewall update https://status.tracksim.app/incident/186140 Fri, 17 Mar 2023 16:55:00 -0000 https://status.tracksim.app/incident/186140#7b54f1ecb4bbe9de6aa5b4f4e7cdd114b8075b29a86ccb5a69688764a6439860 Firewall is being updated. Firewall update https://status.tracksim.app/incident/186140 Fri, 17 Mar 2023 16:55:00 -0000 https://status.tracksim.app/incident/186140#7b54f1ecb4bbe9de6aa5b4f4e7cdd114b8075b29a86ccb5a69688764a6439860 Firewall is being updated. Portal is down https://status.tracksim.app/incident/179951 Tue, 28 Feb 2023 14:56:00 -0000 https://status.tracksim.app/incident/179951#22313a296de6639e0501548b0da637060a5890f65c269fe301e79892ebbdd0ef Whilst debugging an issue on production, we encountered an issue where the site failed to deploy correctly. Upon status code errors, we re-deployed the site manually and restored service. Portal is down https://status.tracksim.app/incident/179951 Tue, 28 Feb 2023 14:52:56 -0000 https://status.tracksim.app/incident/179951#005f818a97ce319a47e02ad6a7cf9e896dead14e8a60249c7a453f13ce1a7ffd Portal recovered. Portal is down https://status.tracksim.app/incident/179951 Tue, 28 Feb 2023 14:50:32 -0000 https://status.tracksim.app/incident/179951#d21b4cb505887ab455c41aa917ab99891a7774a15258a88d6155fc1eb6fbe9ae Portal went down.