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Downtime

API Outage

Apr 15, 2024 at 2:25pm UTC
Affected services
API
Portal

Resolved
Apr 15, 2024 at 3:00pm UTC

Services have remained stable and the incident is now resolved. The cause of this incident was due to an unexpected fault in the APIs configuration whilst updating packages on the server.

Updated
Apr 15, 2024 at 2:30pm UTC

We have identified the root cause of the incident and have implemented a fix. We are monitoring services to ensure this issue is resolved.

Created
Apr 15, 2024 at 2:25pm UTC

We are aware of an incident effecting the TrackSim API, our team is working on this and we are looking to resolve the incident as soon as possible.