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Maintenance

Notification of Potential Service Interruption Due to Scheduled Maintenance

Jul 14 at 01:00am BST  –  Jul 14 at 03:57am BST
Affected services
API
Portal
Documentation

Resolved
Jul 14 at 03:57am BST

All services are now back up and running following successful server maintenance by our hosting providers.

Updated
Jul 14 at 01:13am BST

Maintenance is now in progress. Service disruption will occur imminently.

Created
Jul 14 at 01:00am BST

We are reaching out to notify you of a scheduled maintenance event by our hosting provider, FyfeWeb, that may indirectly affect the services we provide to you. This maintenance is aimed at enhancing their network infrastructure and service reliability.

Maintenance Details:

Date: Sunday, July 14th 2024
Time: 1:00 AM – 7:00 AM (BST)
Primary Location: Equinix LD8, London
Potential Impact at: Reliance House, Newcastle upon Tyne

During this period, FyfeWeb will be transitioning to a new cabinet within the Equinix LD8 facility in London. Although the main activity is located in London, there is a possibility that our dedicated server hosted at Reliance House in Newcastle upon Tyne may experience disruptions. This potential impact is expected to last for approximately one hour.

Expected Service Impact:

Our dedicated server services may face intermittent disruptions. We expect disruptions to our dedicated server services during this time. Please plan for intermittent service availability.

We are making every effort to minimise the impact and manage the maintenance as efficiently as possible. Our technical team will be actively monitoring and managing the situation to restore full service operations swiftly.

We appreciate your understanding as these critical enhancements are made. If you have any immediate concerns or require assistance, please do not hesitate to reach out.

Thank you for your cooperation and understanding.

Sincerely,

DevOps Team
Omnibyte Technologies