Previous incidents

June 2025
No incidents reported
May 2025
No incidents reported
April 2025
No incidents reported
March 2025
No incidents reported
February 2025
Feb 20, 2025
1 incident

Service Disruption – Investigating Connectivity Issues

Downtime

Resolved Feb 20 at 02:26pm GMT

Our hosting provider has identified the issue as a failed SFP module on a core device. This has now been replaced, and connectivity has been fully restored. We will continue to monitor the situation to ensure stability.

Thank you for your patience.

1 previous update

January 2025
Jan 18, 2025
1 incident

Upstream emergency maintenance

Degraded

Resolved Jan 18 at 06:00pm GMT

Our hosting provider has informed us that they have successfully completed maintenance, all services should now be stable.

1 previous update

December 2024
No incidents reported
November 2024
No incidents reported
October 2024
Oct 06, 2024
1 incident

API is down

Downtime

Resolved Oct 09 at 12:45am BST

We've concluded our investigation into the incident. It was caused by an unexpected issue with system resource allocation on our API infrastructure, which has now been fully resolved.

2 previous updates

September 2024
Sep 04, 2024
1 incident

API and Documentation are down

Degraded

Resolved Sep 04 at 10:04pm BST

Our hosting provider has confirmed that all services should now be stable again.

1 previous update

August 2024
No incidents reported
July 2024
No incidents reported