Previous incidents

June 2025
No incidents reported
May 2025
No incidents reported
April 2025
No incidents reported
March 2025
No incidents reported
February 2025
Feb 20, 2025
1 incident

Service Disruption – Investigating Connectivity Issues

Downtime

Resolved Feb 20 at 02:26pm GMT

Our hosting provider has identified the issue as a failed SFP module on a core device. This has now been replaced, and connectivity has been fully restored. We will continue to monitor the situation to ensure stability.

Thank you for your patience.

1 previous update

January 2025
Jan 18, 2025
1 incident

Upstream emergency maintenance

Degraded

Resolved Jan 18 at 06:00pm GMT

Our hosting provider has informed us that they have successfully completed maintenance, all services should now be stable.

1 previous update

December 2024
No incidents reported
November 2024
No incidents reported
October 2024
Oct 06, 2024
1 incident

API is down

Downtime

Resolved Oct 09 at 12:45am BST

We've concluded our investigation into the incident. It was caused by an unexpected issue with system resource allocation on our API infrastructure, which has now been fully resolved.

2 previous updates

September 2024
Sep 04, 2024
1 incident

API and Documentation are down

Degraded

Resolved Sep 04 at 10:04pm BST

Our hosting provider has confirmed that all services should now be stable again.

1 previous update

August 2024
No incidents reported
July 2024
No incidents reported
June 2024
No incidents reported
May 2024
No incidents reported
April 2024
Apr 22, 2024
1 incident

Network provider issues

Degraded

Resolved Apr 22 at 09:53pm BST

Services have now stablised.

1 previous update

Apr 15, 2024
1 incident

API Outage

Downtime

Resolved Apr 15 at 04:00pm BST

Services have remained stable and the incident is now resolved. The cause of this incident was due to an unexpected fault in the APIs configuration whilst updating packages on the server.

2 previous updates